In response to the COVID-19 Tannlin is working proactively to Government guidelines ensuring the safety of our staff and customers at this extraordinary period.

Crucially through this difficult time Tannlin remains open and fully operational across all sites to ensure we can support and supply our international customer base. We have put in place the practices below to ensure stability of operations whilst protecting our workforce.

MANUFACTURING

All manufacturing functions remain fully functional, staff are split across shifts to limit contact and the number of people in a work cell at one time. We have extended stock levels of standard materials to prevent supply chain interruptions. Automation supported by remote monitoring provides the ability to conduct and control a large volume of laser cutting without being present in the factory for extended periods of time. With laser cutting across four different countries we have the ability to continue to work to local guidelines while managing workload across sites to ensure our customers are not impacted.

CUSTOMER SUPPORT

Stencils, PCBA tooling and Precision Parts CAD staff are mixing working from home with supporting manufacturing operations. Blueprint can be used to track your orders and review information available. All staff are contactable through email in the first instance and can also set up online meetings and calls to facilitate further discussions.

Systems customers can log support requests through Blueprint as usual and support will continue remotely. With the current travel restrictions systems service visits are postponed until further notice, once travel is possible the Systems Service & Support will be in contact to arrange outstanding visits ASAP. We are currently working to provide greater levels of remote support working with teams within facilities as an interim solution.

SALES

Customer visits are postponed until further notice however our team are all still available to discuss existing and new enquiries through our website, email or phone. Online meetings provide a great platform to introduce our team and understand your application further. Should you have a new enquiry please do not hesitate to contact us through www.tannlin.com/global-contacts/contact-tannlin or +44 1292 478348 where our team will be able to direct you to the relevant person.

Tannlin is a company which was founded on innovation and customer service, as a company we are committed to standing by these values whilst ensuring the safety of our staff and customers through this challenging time. We continue to monitor the current situation and will update should there be any changes to our arrangements.

Micron accurate laser solutions

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Innovation in Laser Processing Technologies

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